Sunvery is committed to protecting the personal information you share with us. The Privacy Policy describes how Sunvery, LCC collects, processes, and stores your personal information collected through sunvery.io (“the website”) to provide you with services and conduct marketing activities.
By using the website, you consent to the data collection, processing, sharing, and storage practices described in this Privacy Policy.
What personal information do we collect?
We may collect personally identifiable information essential for providing our services and using our website, including your:
- First and last name
- Email address
- Phone number
- Company
- Job title
- Business type & area
- Marketing and Analytics cookies if you consent to their use
- Other information you voluntarily provide
We may also collect additional personal information when you use some of our services, including but not limited to sending us an email or filling in and submitting a form. We will use this personal information for, but not limited to, delivering communications on the ordered services.
How do we use your personal information?
We collect and use your personal information to respond to your inquiries, provide requested services, and enhance your experience with our website. We may also use your personal information to deliver information on other services Sunvery and our partners offer.
How do we share personal information with third parties?
We do not sell, rent, or lease our customer database and personal details to third parties.
We may disclose your personal information:
- To our trusted partners who use it to perform statistical data analysis, provide customer support, or send you online or offline communications. Our partners are obliged to maintain the confidentiality of your personally identifiable information.
- To legal authorities, without notice, when we are required to provide personal data by law or in the good faith belief that such action is necessary to: (a) comply with the edicts of the law or legal process served on Sunvery or the website (b) protect and defend the rights or property of Sunvery (c) act under exigent circumstances to protect the personal safety of users of Sunvery or the public.
How long do we retain your personal information?
We will keep your personal information as long as we need it to provide our services, have a legal basis to process it, or as indicated in this Privacy Policy. Afterward, we will delete or archive your personal data except to the extent necessary to comply with our legal obligations, resolve disputes, and enforce our legal agreements and policies.
External data storage sites
We may store your personal information on the servers of third-party hosting vendors we cooperate with.
How do we ensure your personal information security?
We secure your personal data from unauthorized access, use, or disclosure with SSL Protocol. The Secure Sockets Layer (SSL) protocol encrypts personal information when we transmit it to other websites.
We also comply with GDPR and take security measures to protect against unauthorized access to or alteration of your personal data. Unfortunately, as no data transmission over the Internet or any wireless network can be 100% secure, you acknowledge that: (a) there are security and privacy limitations inherent to the Internet which are beyond our control; and (b) security, integrity, and privacy of any and all information and data exchanged between you and us through this website cannot be guaranteed.
Right to Deletion
We provide complete transparency in how we use your personal information and enable you to reasonably correct, amend, delete, or limit its use.
Subject to the exceptions below, after receiving a verifiable request from you, we will:
- Delete your personal information from our records; and
- Request third-party service providers to delete your personal information from their records.
Note that we may be unable to comply with your data deletion request if the personal information is necessary to:
- Complete the transaction for which the personal information was collected, fulfill the terms of a written warranty conducted in accordance with laws, provide a good or service requested by you or reasonably anticipated within the context of our ongoing business relationship with you, or otherwise perform a contract between you and us;
- Detect security incidents, protect against malicious, deceptive, fraudulent, or illegal activity; or prosecute those responsible for that activity;
- Debug to identify and repair errors that impair existing intended functionality;
- Exercise free speech, ensure the right of another consumer to exercise their right of free speech, or exercise another right provided for by law;
- Comply with the California Electronic Communications Privacy Act;
- Enable solely internal uses that are reasonably aligned with your expectations based on your relationship with us;
- Comply with an existing legal obligation; or
- Otherwise use your personal information, internally, in a lawful manner that is compatible with the context in which you provided the information.
User behavior tracking
We may track the website and pages you visit to determine which of our services are the most popular. We use this data to deliver customized content and advertising across our marketing channels to customers whose behavior shows interest in a particular subject area.
Automatically collected information
We may automatically collect information about your computer hardware and software, including your IP address, browser type, domain names, access times, and referring website addresses. This information is necessary for the operation and quality of the service and to provide general statistics regarding the use of the Sunvery website.
External links
Our website may contain links to other websites. We are not responsible for the content or privacy practices of any third-party websites. Be aware when you leave our site and read the privacy policies of other websites that collect personal information.
Cookies
Our website uses cookies to collect data necessary to enhance visitors’ browsing experience.
Cookies collect non-identifiable personal information such as preferred internet browser, domain name, operating system, website interactions, visit time, location, and viewed pages.
By using our website and accepting our Privacy Policy, you agree with the use of cookies. You may disable cookies in your browser settings.
Children under thirteen
We do not knowingly collect personally identifiable information from children under the age of thirteen. If you are under the age of thirteen, you must ask your parent or guardian for permission to use this website.
Email communications
We may occasionally contact you via email to provide announcements, promotional offers, alerts, confirmations, surveys, and/or other general communication. To improve our services, we may receive a notification when you open an email from Sunvery or click a link therein.
If you want to stop receiving marketing or promotional emails from Sunvery, click the UNSUBSCRIBE button in any of our emails.
Revisions to the Privacy Policy
Sunvery reserves the right to change this Privacy Policy at any time. We will notify you about significant changes in the way we treat personal information by sending a notice to your primary email address, by placing a prominent notice on our website, and/or by updating any privacy information.
If you continue using our website and/or services after such updates, you (a) acknowledge the modified Privacy Policy; and (b) agree to abide and be bound by that Policy.
Contact information
If you have any questions regarding our Privacy Policy, contact us by:
Email: [email protected]
Effective: 10 May, 2024